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nasr
camelia: Hi
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aotu99shop
Dear XMPP. JP Administrator, I am reaching out because I am unable to receive password reset emails for multiple XMPP. JP accounts, despite checking all folders (including spam/junk) and ensuring that noreply@xmpp.jp is whitelisted. Here are the affected accounts: 1. Username: yuperaiyan Email: yuperaiyan@outlook.com 2. Username: aotu99good Email: jianchi1998@outlook.com 3. Username: serviershop Email:serviershop@outlook.com 4. Username: bigmoneybro Email:bigmoneybro11@outlook.com I have submitted the password reset form and the contact form on the website but received no response or email. Could you kindly assist with manually resetting the passwords or advise how I can regain access? If you need any identity verification, I’m happy to provide it. Thank you very much for your time and support. Best regards, [yuperaiyan]
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alfalfascout
this is not the administrator, unfortunately
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alfalfascout
The contact page for xmpp.jp is here. I recommend contacting them there instead of asking us, because we don't know anything about it. https://www.xmpp.jp/contact
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lovetox
deuill: you should monitor when this happens exactly, message don't fall out of mam. Either you configured the chat to not load all messages (public) or there is a faulty client who references IDs that don't exist
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lovetox
Or there is a bug in gajim
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nigel
What if the message replied to has expired from mam at that time, but the reply has still not yet reached expiry time?
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camelia
> camelia: Hi nasr: hi! how can I help you? :) ↺
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lovetox
nigel: yes such things exist, but it should be relatively rare, I would assume a muc has a expiration time that is not only a few hours or days
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kimapr
> deuill: you should monitor when this happens exactly, message don't fall out of mam. Either you configured the chat to not load all messages (public) or there is a faulty client who references IDs that don't exist > message don't fall out of mam they seem to be doing that in this very chat, as there are messages that i can see in Conversations (which i think is always connected) but not in Gajim (which is not always connected) maybe just deleted by moderators though ↺
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lovetox
What is your sync threshold on that chat?
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kimapr
No Threshold
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kimapr
that shouldn't matter though since the messages are from today
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lovetox
If the referenced message is not from today it matters
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kimapr
i also can't load chat history in this chat from before i have joined
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lovetox
Did you join the chat the first time today?
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kimapr
> is there a way to transfer OMEMO message keys from one device to another? i seem to have joined yesterday and then asked this question shortly after ↺
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kimapr
the missing messages (aside from the entirety of chatting done before i was here the first time) are individual messages and they're also spammy so it's more likely that they're deleted
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lovetox
Yes that's expected on first join you can only load 24 hours
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lovetox
I don't have gajim available at the moment so I can't check
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jonas’
what do I need to do to get gajim to refresh an avatar for a MUC?
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jonas’
I set it using Conversations, search.jabber.network sees it (so it's available via vcard-temp), but gajim hasn't picked up on it over days and a couple restarts now.